Technical Support Internship

osition Title:  Intern

Location -  Pune (Hinjewadi Phase 2)

Mandatory Requirement

• Fluent in spoken and written English

Job Description

• Candidate must have good knowledge in desktop support.
• Candidate should have knowledge on any one technology Antivirus/patching/windows OS/Outlook/DHCP/DNS.
• Ready to work on 24x7 support (rotational shifts)

Desired Skills

• Ability to Understand and support devices likes Desktops/ Laptops, Printers.
• To provide support to end-users in troubleshooting and resolving of desktop PC/Server problems.
• High level Desktop troubleshooting and maintenance
• Basic knowledge of Windows installation and Application troubleshooting experience (eg: MS Outlook/Outlook Express)
• Antivirus Software Installation and troubleshooting
• Windows/Microsoft Updates/Patch Management.
• Installation / re-installation, upgrades and patches for desktops.
• Patching on antivirus servers, DNS, DHCP, backups.
• Basics knowledge of Servers and AD/ Exchange (optional)
• Installation & troubleshooting of all MS windows operating systems.
• Configuration of Email Clients & troubleshoot.
• Configuration of Printers & basic diagnosis.

Educational Qualification - Any Graduate.

Experience-  Fresh graduate